*NOTE: Black and white (grayscale) images show the front of the outside of letter-sized envelopes and mailpieces that are processed through USPS ® automated equipment. USPS carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox. Informed Delivery for personal accounts includes USPS Electronic Signature Online ® (USPS eSOL ®), a feature that allows you to digitally sign for incoming packages that require a signature including Priority Mail Express ®, Signature Confirmation ™, and those insured for $500 or more. From the Informed Delivery ® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request Redelivery, enter USPS Delivery Instructions ®, and more. For more information about the Postal Service, visit and both business and personal accounts can preview images* of mail and manage incoming packages on one dashboard without entering tracking numbers. Subscribe to the USPS YouTube Channel and like us on Facebook. Follow us on Twitter, Instagram, Pinterest and LinkedIn. The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.įor USPS media resources, including broadcast quality video and audio and photo stills, visit the USPS Newsroom. Overseen by a bipartisan Board of Governors, the Postal Service is implementing a 10-year transformation plan, Delivering for America, to modernize the postal network, restore long-term financial sustainability, dramatically improve service across all mail and shipping categories, and maintain the organization as one of America’s most valued and trusted brands. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
The United States Postal Service is an independent federal establishment, mandated to be self-financing and to serve every American community through the affordable, reliable and secure delivery of mail and packages to nearly 165 million addresses six and often seven days a week. Where’s My Parcel Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery. With the implementation of the Delivering for America plan, the Postal Service continues its focus on improving service reliability for the American public and business customers by modernizing the outmoded and aging postal network across the nation. Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance into our system through its delivery, as measured against published service standards. One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented. This percentage recently improved, and USPS is working hard to correct service-related issues in the other limited areas. Currently, 98% of the nation’s population receives their mail and packages in less than three days. The Postal Service continues to make service delivery improvements. Periodicals: 88.9% of Periodicals delivered on time against the USPS service standard, an increase of 2.4 percentage points from the fiscal second quarter.Marketing Mail: 95.9% of Marketing Mail delivered on time against the USPS service standard, an increase of 1.3 percentage points from the fiscal second quarter.First-Class Mail: 92.0% of First-Class Mail delivered on time against the USPS service standard, an increase of 1.1 percentage points from the fiscal second quarter.The average time for the Postal Service to deliver a mailpiece or package across the nation improved to 2.4 days.įY23 third quarter service performance scores covering April 1 through May 19, included: WASHINGTON - The United States Postal Service reported new delivery performance metrics for the seventh week of the third quarter for fiscal year 2023 showing improved delivery performance across all mail categories. USPS Service Improvements Remain Solid For All Categories Aviation mail security & hazardous materials.
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